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Do you have questions or
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¿Tiene ud. preguntas o necesita ayuda
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está un grupo privado. Solo
los representantes del govierno pueden decir si alguien califica o no para servicios. |
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Why
a Health Helpline
§
Over
150,000 people are estimated to be eligible for but not enrolled in the
Oregon Health Plan. § 500,000 Oregonians are uninsured. §
A
Communities in Charge survey found 60% of Oregon’s uninsured had
either experienced bankruptcy because §
50%
of the people living in USA read and write at an 8th grade
level or less. 80% of the
people living in poverty read §
While
Oregon has several numbers that can provide information and referral
services, only the consumer Ombudsprogram §
Managed
care can be confusing even for those who have been enrolled for a long
time. Oregon Health Plan
managed care §
A
Health Helpline can help Oregon Health Plan enrollees navigate both the
managed care and fee for service delivery system.
·
People and families in health crisis deserve our assistance
as they attempt to get access to health services and programs that Goals
of the Health Helpline
§
To
be a consumer friendly source of information and assistance for people
with no health insurance or with inadequate health §
To
empower callers to be able to “do for themselves,” giving callers
the information they need to become enrolled, informed §
To
provide individualized assistance without judgment to those who need
help completing and tracking the status of their application §
To
document and provide information to state officials, policy makers and
others regarding access barriers for low income, uninsured §
To
educate OHP enrollees about their rights and responsibilities as
enrollees and as consumers of health services.
To provide tools §
To
recruit people interested in volunteering for the Helpline or other
Oregon Health Action Campaign projects targeted at improving access for
the medically vulnerable. To
volunteer or to seek more information, |
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